Frequently Asked Questions

HutHuv is a specialized directory that connects homeowners in Carolinas with home service experts. Unlike other
platforms, we are not intermediaries. Customers contact you directly, and you manage your own contracts and
payments.

The $29.99 membership allows us to keep the platform free of intrusive ads, invest in marketing to attract
customers in Charlotte, and run a manual verification process that filters out low-quality competition

No. At HutHuv, we believe in transparency. You pay a fixed monthly subscription, and all customers who contact
you are 100% yours. There are no hidden commissions or charges per message received

To protect the quality of the platform, our team manually reviews each profile within 24–48 hours. We verify your
contact information, portfolio quality, and local presence in North Carolina. Once approved, you receive your
Verified Badge

It’s a visibility accelerator. When activated, your profile appears at the top of your category. For example, if someone
searches “Painters in Charlotte,” boosted profiles are the first ones the customer will see.

Not at all. You can cancel your subscription at any time from your dashboard. There are no hidden terms or
penalties. We want you to stay because you’re getting results—not because you’re locked in

You only need your logo (or a professional photo), a description of your services, photos of your past work, and to
complete your selected plan payment. We handle the rest!

Yes, you can. While our primary marketing focus is targeted at the Charlotte and Columbia metropolitan area, you can specify
your exact service radius within your profile dashboard. This allows you to attract homeowners from surrounding
communities (such as Concord, Gastonia, Huntersville, or Matthews) depending on how far you are willing to travel.

Reviews are a pillar of your digital reputation on HutHuv. Once your profile is active, customers can leave star
ratings and written feedback based on their direct experience with your work. Since we do not act as
intermediaries, you can also share your custom profile link directly with your past clients to help you build up your
reputation on the platform from day one.

Absolutely. Your business is dynamic, and your profile should be too. You have 24/7 access to your dashboard to
change photos of your recent projects, update your description, or edit your contact details. Significant changes to
critical business information might trigger a quick, automatic review by our team to maintain your Verified Badge,
but it will never interrupt your active visibility on the platform